For a universal remote to work 100%, then the Xbox is going to need to control the DVR completely. This is very complex, and I’m unsure if it’s even possible with how the Harmony software is designed. However when you’re watching Netflix, those same channel up and down buttons should be sending a signal to the Xbox One. For instance, when you select “TV” from your Xbox One menu, the channel up and down buttons should control your DVR. The issues arise from the fact that the Xbox One can’t control all the aspects of a DVR, so until it can, Harmony will need to write a program that supports an Activity which correctly tells the Xbox One or the DVR to do different things within different sub-programs. There is quite a bit of specialty programming (at least nine custom soft keys) that goes into setting up any Harmony remote to work well with the Xbox One… And even then, there are a number of features you will not be able to control properly. Ditto for the standard buttons, such as A, B, X, Y, not to mention the left and right shoulder buttons and triggers. A soft-key must be specially programmed for this. This is a major issue, as without this, you can do almost nothing. There is no preset key for the large home “X” button on any Harmony remote. The Xbox One is a special case, and while the Harmony software will communicate with it, a perfect integration has not yet been established. All you’ve done is walk people through the basic steps of setting up a Harmony remote, something that has been widely know for literally years. Either way, click on your remote once it’s added.
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